The Acute In Hours Visiting Service is commissioned by East & North Herts CCG on behalf of GP practices in East and North Hertfordshire.

The service provides emergency home visits for patients on behalf of the patient’s GP. The aim of the service is to enable GPs to focus on their seeing patients in their practice. Patient visits are undertaken by one of HUC’s visiting doctors who will treat a patient and provide updated patient notes back to the practice. This means that patients are not seen by their own GP but the service is demonstrating a reduction in 999 calls, hospital admissions and reduced length of stays in hospitals (if a patient is admitted by the visiting GP).

In some parts of the county, AIHVS works closely with HomeFirst, enabling emergency nursing and social provision to be put in place for a patient at the request of our visiting GP. In addition, the ambulance service can also request GP support from AIHVS if the paramedic feels that a patient requires GP care as opposed to hospital admission.