Herts Urgent Care (HUC)

Our mission is to provide a local, clinically-led range of services, giving patients 24/7/365 urgent care access in an Out-of-Hospital environment. Putting the patient at the start and heart of our care.

Herts Urgent Care (HUC) provides accessible and high quality Integrated Urgent Healthcare services for the patients of Hertfordshire, West Essex, Cambridgeshire, Peterborough, Bedfordshire & Luton as well as GP Extended Access services in West Essex. We have been providing a cross county GP Out of Hours service since 2008; when patients are ill and their GP practice is closed, patients can phone the NHS 111 service provided by HUC to access medical advice, assessment and treatment. We also provide a range of other healthcare services to support patients and GPs, including running GP practices and urgent care centres.

HUC’s core business is to deliver highly responsive and effective integrated health care for patients with urgent but non-life threatening conditions. Our integrated 111 and Out of Hours GP service already has a multidisciplinary clinical workforce which we are building on the use of pharmacy services and enabling access to specialist mental health services, ensuring that one phone call means patients get the ‘right service, right place, first time’.