HUC is a Social Enterprise delivering high quality integrated urgent healthcare services to nearly 3 million people across the three counties.

HUC was founded in 2007 and has a proven track record of delivering high quality Out of Hours unscheduled care in Hertfordshire since 2008 and extended our services in 2012 to include NHS 111. In 2013 HUC further extended its services with the launch of the NHS 111 service for Cambridgeshire and Peterborough and the Integrated Urgent Care service in 2016. In March 2017, HUC launched the new Integrated Urgent Care Service across Luton & Bedfordshire.


A strong relationship

HUC is proud to have a great relationship with local GP practices and a number of GPs are involved in the clinical governance and corporate direction of HUC.

Our Practices

We have easily accessible Primary Care Centres across the counties for our patients, but where patients are unable to access our centres, our mobile GPs are supported by drivers in fully equipped 4×4 vehicles to undertake home visits.

The Integrated Urgent Care model of providing both the NHS 111 and Out of Hours services has been a success in Hertfordshire, Cambridgeshire & Peterborough as well as Luton & Bedfordshire.  Now recognised as good practice for the future of urgent healthcare services, the success of the HUC model is demonstrated by the seamless referral processes experienced by patients.

GP in Integrated Urgent Care Setting
GP in Integrated Urgent Care Setting

Increasingly our focus is to support the drive to reduce unnecessary hospital admissions and to provide care as close to people’s homes as possible. To do so, we work with others to provide a level of integration that begins with NHS 111 as a signpost to a number of different services, accessed according to patient needs which delivers the care and treatment that patients want, avoiding unnecessary ambulance or hospital emergency department attendance.

All recent CQC inspection rates for some of our sites can be found below.