Visit the Luton Urgent Treatment Centre website
Find out more about this service on the Luton Urgent Treatment Centre website.
Supporting our local communities with the right service at the right time
Luton Urgent Treatment Centre
How to access the service
The Urgent Treatment Centre is open from 08:00 to 20:00. From 18:00 each day, the front doors will close and access to the UTC will be via NHS 111 who will give you an arrival time. Any patient arriving after 18:00 will be asked to contact NHS 111.
You can go to an urgent treatment centre if you need urgent medical attention, but it’s not a life-threatening situation.
The UTC can be accessed in different ways:
- As above, if you contact NHS 111, after an initial assessment, you may be given an arrival time at the UTC if clinically required.
- This is a walk-in service, which means you do not need an arrival time.
However, the quickest way to be seen is to call NHS 111 who will be able to direct you to the most appropriate service for your condition. Patients who walk into the UTC will be triaged and may have to wait for longer as they do not have an arrival time.
What we can help with
Conditions that can be treated include:
- Sprains and strains
- Suspected broken limbs
- Minor head injuries
- Cuts and grazes
- Bites and stings
- Minor scalds and burns
- Ear and throat infections
- Skin infections and rashes
- Eye problems
- Coughs and colds
- High temperatures in children and adults
- Stomach pain
- Being sick (vomiting) and diarrhoea
- Emergency contraception
Your feedback helps make care better
The Care Quality Commission (CQC), a body that regulates health and social care in England, uses what people tell them to understand the quality of care they get from services like care homes, care agencies, hospitals and GPs. It helps make care better for everybody.
You can use the form on this webpage to tell them about:
- an experience of care – it can be good or bad
- a concern about a service you work for
