A global IT outage is causing disruption to IT systems across the healthcare community.
While HUC’s systems are largely unaffected, many of the GP practices with whom we work are experiencing difficulties. Anyone who has a booked appointment with their GP should attend as planned, although there may be some delays and your patience will be appreciated. Practices that are affected are contacting patients to keep them informed.
If you have been told that your GP practice has been affected, and were intending to contact your GP today about a routine health issue, please wait until next week by when it is hoped all systems will be back up and running.
Some pharmacies are experiencing difficulties with accessing prescriptions from GPs and some medicine deliveries may also be disrupted.
Likewise, some hospitals have been affected by IT issues but staff are using alternative paper systems to keep disruption to patient services to a minimum. Please continue to attend planned appointments unless you are contacted.
All urgent treatment walk-in centres are expected to be particularly busy today, so be prepared for a long wait if you need to attend.
Please be patient with NHS staff in all services who are working hard to support patients at this challenging time.
There is currently no known impact on NHS 999 calls, so people should call 999 in a life or limb-threatening emergency, as usual.
For urgent health advice, visit 111.nhs.uk online or go to www.nhs.uk
