For the past six years HUC has jointly worked with Content Guru, whose storm® contact centre solution is Europe’s biggest and most advanced cloud-based communications platform. The partnership has adapted Content Guru’s storm platform to meet HUC’s requirements across its service. This has grown to become a premiere communications model for IUEC in England. It is currently being rolled out across all 16 NHS 111 providers in England.

Development Partnerships, whilst common in other sectors, are rare in the NHS. However, they have proven remarkably successful when they’ve been implemented.

In the webinar below HUC’s CEO and Content Guru’s Head of Healthcare discuss their journey together, share their key tips for success, and showcase some of the resulting innovations.

Read the full Integrated Urgent Emergency Care (IUEC) Case Study here: