Throughout the day, HUC colleagues engaged with residents to raise awareness of NHS 111, hear feedback about local healthcare services and strengthen relationships with partners across Bedfordshire and Luton.
Several attendees shared positive experiences of using NHS 111, highlighting support with urgent medication requests, repeat prescriptions, mental health concerns and access to out-of-hours care. One resident living with a brain injury explained that they use NHS 111 regularly and consistently receive a good service, while others described NHS 111 and the mental health option as reassuring and helpful.
The event also provided valuable opportunities to develop new partnerships and strengthen existing relationships. HUC met Mohammad Yasin MP, Member of Parliament for Bedford, and discussed the organisation’s role in delivering NHS 111 locally, as well as the importance of mental health services in Bedford.