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Partnership agreement for Cornwall NHS 111 services

HUC expansion continues in the South West

New partnership with Kernow Health CIC

HUC will work in partnership with Kernow Health CIC to provide Cornwall’s NHS 111 service.

The organisation, an urgent and primary care provider with a long track record of providing high-quality healthcare in the East of England, will commence working in partnership with Kernow Health CIC (KHCIC) from the end of next month.

The creation of the partnership represents another significant milestone for HUC, which is well-placed to extend its operations across the South West, having recently incorporated the Devon Doctors Group (DDG).

HUC CEO David Archer

David Archer, CEO of HUC, says

“We’re delighted Kernow Health CIC has entrusted us to deliver this vital service for Cornwall’s 575,000 residents and can’t wait to get going. The development of the partnership is a testament to HUC’s commitment to putting patients at the heart of our care and the quality of the services we are already delivering elsewhere. It is also recognition of our passionate and committed colleagues on the frontline and in our supporting functions.”

Cornwall

“We are really pleased to be entering into this partnership with HUC, which brings together two socially aimed organisations with strong reputations for delivering patient-centred care to drive the delivery of high-quality services for the local Cornwall and Isles of Scilly population, ” says Joseph St Leger-Francis, Associate Director of Integrated Urgent Care (KHCIC).

HUC has been providing NHS primary and urgent care services since 2008, during which time it has been responsible for NHS 111 services amongst others, including those in Hertfordshire and West Essex, Cambridgeshire and Peterborough and Luton and Bedfordshire. The collaboration with DDG saw Somerset added to this list at the start of this month. The organisation prides itself on its strong community focus and has won multiple awards for its innovative approach to improving patient experience.

Colleagues working within the Cornwall NHS 111 service will be based at HUC’s Taunton contact centre, which is located just off the M5 motorway. Recruitment for a variety of roles, including clinical and non-clinical call handlers, is ongoing.