Meet Our People: Vicki Bean

As an organisation, we are continuously evolving and our commercial team form an important part in our plans for growth, partnerships and innovation, whilst continuing to provide outstanding services to patients across the country. In this week’s blog, we speak to Vicki Bean, a member of our Commercial Team and HUC’s Head of Market Development.

Before joining HUC in May 2020, Vicki already had an in-depth understanding of the role urgent care providers like us played within the NHS. Previously, she had worked at what was then the Luton Clinical Commissioning Group (CCG) and the East of England Ambulance Service (EEAST). But it was our breadth of services and the unique position of an NHS 111 provider and the opportunities that brought with it which attracted her to the role. “I had experience of different parts of the system and could really see the ongoing potential of NHS 111 and how this wide-reaching service could make even more of an impact, and the opportunities that meant for greater collaboration across the system.”

Although it wasn’t just Vicki’s interest in NHS 111 which made working for HUC an attractive choice. “One of my areas of responsibility at Luton CCG was the Integrated Urgent Care contract. This meant meeting regularly with HUC and I always enjoyed our positive working relationship. I really liked the people and felt the organisation came across as dynamic and that there was an opportunity to be part of something that doesn’t stand still, and that’s exciting!” she continues to say.

Now just over two years into her career at HUC, as Head of Market Development Vicki plays a key role in the opportunities available to HUC. “A vital part of my role is engagement and relationships, this could be reaching out within our current footprint to ensure we are proactively working with our system partners, as well as ensuring we are represented appropriately within the newly formed Integrated Care Systems (ICS) of which we are part of. I also regularly check in with a variety of stakeholders to identify where we may be able to add value. This information then helps us build a picture and identify whether there are opportunities for joint working in line with HUC’s strategy.” Vicki elaborates.