“That aside, it’s great to be working for a (not-for-profit) community interest company which prioritises the interests of its patients above everything else.
“I’ve already met many of the management team and am very much looking forward to meeting colleagues across HUC’s four contact centres over the course of the coming days and weeks.”
Richard joins HUC from Practice Plus Group, where he was national lead for NHS 111 and unscheduled care services. In this role, he oversaw eight NHS 111 contact centres, spread across London, the East, and the South of England, which between them answered almost three million calls every year.
In addition, Richard has also held a number of senior roles within the NHS, including Lead Paramedic for NHS England, Director of Operations for the London Ambulance Service [LAS], and Clinical Director for South East Coast Ambulance Service. Furthermore, Richard was Strategic Ambulance Commander during the London riots in 2011, and for the 2012 London Olympics and Paralympics, as well as leading on emergency preparedness, resilience and response for LAS.
While it isn’t always easy, Richard tries hard to balance work and health. A regular gym user, he describes himself as ‘a reluctant runner’, although he has now completed the London Marathon six times!
