HUC, which runs the county’s NHS 111 and integrated urgent care service, Hertfordshire Community NHS Trust and Lea Valley Health Federation, an organisation which brings together local GP practices, are working in partnership to provide minor injuries care for local people every day of the year.
The service operates 8am to 8pm with x-ray available on site. Experienced nurses can treat adults and children over the age of 12 months who have a minor injury such as a cut, burn, scald or suspected fracture.
Having primary care, community services and urgent care services working together in one place will enable patients to access excellent care for their minor injury 365 days a year, without having to go to hospital.
Careful management of the transfer of the service from the previous provider has ensured there has been no interruption in service for patients during the transfer period.
Cheshunt resident Gerald Woods said: “It’s great to have a service like this right here in Cheshunt. The nurses can help with all sorts of minor injuries, from burns and scalds to cuts and stings. There’s also an x-ray on site for people who think they’ve broken a bone.”
High quality care closer to home
David Archer, Chief Executive of HUC said: “We are delighted to be working in partnership with Lea Valley Health Federation and Hertfordshire Community NHS Trust, two organisations which, like HUC, are deeply rooted in the local community. Our joint expertise will benefit patients greatly and help deliver a high quality service to local patients, taking the pressure away from A&E.”
Richard Moore, CEO of LVH said: “Our collective partnership will offer a resilient service, which ensures patients receive the right treatment at the right time in the right place. We know how much the services at Cheshunt Community Hospital are valued and we want to continue providing good quality care, close to people’s homes.”
Clare Hawkins, Chief Executive at HCT said: “We are very pleased that our partnership with HUC and LVH has been chosen to deliver this essential local service. Minor injury services play an important role in ensuring that people with urgent healthcare needs can get access to highly-skilled clinicians, close to home, and avoid unnecessary attendance at A&E. “