New location

The GP Out of Hours base and Urgent Treatment Centre (UTC), currently located within the City Care Centre on Thorpe Road in Peterborough, have relocated and opened at Peterborough City Hospital (PCH) on Thursday 1 July.

The move is part of a wider piece of work that has seen a reconfiguration of Urgent and Emergency Care at PCH, in a bid to improve patient experience and reduce pressure on the hospital’s emergency department. It is hoped that the new co-located services will allow the services to work more closely together, ultimately allowing the emergency department on site focus on delivering care to patients with life-threatening illnesses and stop those needing less urgent care waiting for long periods to be seen.

Patients are encouraged to contact NHS 111 if they’re feeling unwell and can’t self-treat at home, see their GP or use their local pharmacist. After an assessment, NHS 111 can arrange an appointment for patients who need to be seen by the Out of Hours service, Urgent Treatment Centre or Emergency Department.

Janice Greenhill, our Chief Operating Officer said:

“We are committed to providing a high quality service to the patient communities we serve. That is why we are keen to work together with other services to make sure patients have the best possible outcomes for their healthcare concerns. We are sure the move to the City Hospital will contribute to that goal, enabling us to work even more closely with the other urgent and emergency services at the hospital.”

Phil Walmsley, Chief Operating Officer of the North West Anglia NHS Foundation Trust said, “Having the UTC on site and as part of our urgent and emergency care services, will enable patients to be seen in the right setting, first time.”

Mike More, Chair of the Cambridgeshire and Peterborough Integrated Care System said “It’s fantastic to see that our urgent and emergency care services in Peterborough are now together on one site. We are committed to working together as a system and the relocation of the UTC demonstrates how through strong partnerships, we can provide innovative, accessible and high quality healthcare services for our local communities.”