The session was well received by attendees, who highlighted both the quality of the training and its potential impact:
“It was very insightful, particularly in showing how we can guide patients toward regular routine dental care, which is often delayed due to anxiety and cost. It also prompted useful reflection on how this approach could be applied in a phone triage setting.”
– Sharna Slatter
“The training was helpful and reinforced the importance of calm communication and reassurance when supporting anxious patients.”
– Liliana Boca
“It sounds extremely promising, particularly if we are able to find an effective way to implement it within the services we provide through 111. The evening was very enjoyable, and the presenters were well organised, clear, and effective in delivering the information.”
– Ionela Soltanel
“I attended The Return Project training focused on dental care. I really enjoyed learning about the barriers people face in accessing dental care services and how the project helps to support them to return to routine dental care.”
– Diana Calin
“The workshop was well-structured and addressed an important area of patient care. One of the strengths of the project was its focus on rebuilding trust and reducing barriers for patients who may have delayed care. Thank you for the effort and coordination put into this initiative. It is a valuable step toward improving patient continuity of care and overall oral health outcomes.”
– Mihaela Soltanel
I found the training really interesting and it was really well delivered by the RETURN project team! I’m looking forward to seeing how we can implement it with our patients.”
– Lucy Ogborn
A huge thank you to The Return Project team for delivering an engaging and insightful session.
