The Watford Out of Hours treatment centre has moved from Watford General Hospital to Bridgewater Surgery in Watford. In Hertfordshire, the NHS 111 and Out of Hours services are provided by HUC, a social enterprise, who have looked after our patients for almost 15 years, and who operate across the East of England.

Depending on their healthcare concerns and the outcome of an assessment, patients who contact NHS 111 may be booked into an appointment out of hours with a GP or other clinician at the new treatment centre going forward. The service is by appointment only and is not open to walk-in patients.

The move supports other urgent and emergency care services at Watford General Hospital during their ongoing redevelopment works. The new treatment centre has modern facilities in a new large purpose-built GP surgery, providing better access, natural light and well-equipped consultation rooms. It is fully accessible with CCTV on site and free parking is available at the rear of the surgery, including disabled parking and access will be initially gained through the main entrance at the front of the building.

HUC Chief Operating Officer Janice Greenhill said:

“We are delighted to offer patients and our colleagues who work in this service a new and modern facility at a surgery close to our previous treatment centre – thank you to Bridgewater Surgery for hosting us. It is also important to us to closely collaborate with our system partners like West Hertfordshire Hospital NHS Trust to mutually support the communities we serve. Moving this treatment centre to enable the Trust to proceed with their redevelopment works is a good example of this collaborative approach.”